Privacy Policy

Last updated: July 16, 2026

VALNOREA respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from our store.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, shipping and billing address, order details, and messages sent to us. When you use our store, we may also collect device, browser, IP address, cookie, usage, and transaction information.

How We Use Information

We use personal information to process and deliver orders, provide customer support, communicate about orders or service updates, improve our store and products, protect against fraud or misuse, comply with legal obligations, and, where permitted, send marketing communications. You can unsubscribe from marketing emails at any time using the link in the email.

How We Share Information

We may share relevant information with service providers that help us operate our business, including Shopify, payment processors, fulfillment partners, shipping carriers, customer service providers, analytics providers, and marketing providers. We may also disclose information when required to comply with law, enforce our terms, protect our rights, or respond to lawful requests.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the store, remember preferences, analyze performance, and support marketing activities. You can manage certain cookies through your browser settings. Disabling cookies may affect parts of the store.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, record keeping, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the use of your personal information. To make a request or ask a privacy question, contact joyeesoahyuhui@gmail.com. We may need to verify your identity before responding.

International Transfers

Your information may be processed in countries other than your own, including where Shopify, payment providers, fulfillment partners, or other service providers operate.

Contact

For privacy questions or requests, contact joyeesoahyuhui@gmail.com.